How long is my battery under warranty?

Your RYOBI battery is covered under a three year limited warranty. Keep your receipt and share information found on your receipt with our customer service team if you ever need assistance. If a battery comes in a kit (with the tool and charger), no receipt is required. Call customer service (1-800-860-4050) with any battery issues and they will be able to assist or direct you to the closest service center.

Where can I find the model number and serial number of my Outdoor Product?

Information on your RYOBI product can be found on the black label located directly on your tool. Your serial number can be found on this label and may begin with CS, OA etc. Your model number will either begin with a RY or a P or AC (accessory).