There are several reasons this could be the happening. Make sure your phone is within 30 feet of the RYOBI Radio, with BLUETOOTH pairing turned on. Ensure the RYOBI Radio is in BLUETOOTH mode and the screen is showing these blinking symbols: ‘bt’. If that symbol is not on the display, cycle through your modes by pressing the MODE button until you once again land on BLUETOOTH mode. If the screen still does not show ‘bt’ flashing (which shows it is in BLUETOOTH pairing mode) hold the PRESET button to erase the memory on the BLUETOOTH module. This should allow the radio to start looking for BLUETOOTH connections once again.

Remember you have two volume controls when connected to the RYOBI Radio via BLUETOOTH. The volume buttons on your radio, and the volume slider on your phone. Ensure both are between 25% to 85% of their maximum for the highest possible sound quality.

The radio will only play music in Aux-In when an auxiliary cord is plugged into the Aux-In jack and then into your device’s headphone jack. The USB port is for charging only, not data (music) transmission.

Ensure that the RYOBI Radio is turned on. USB charging will work with the radio off, but only for 45 minutes. Ensure the cord you are using is a registered accessory for use with your device. Many third-party cords do not always work with devices. Lastly, make sure the USB is fully seated in the USB port.

Radio reception varies greatly due to a lot of factors. If you are inside a building, there are a lot of materials between your radio and the transmission. Ensure the folding antenna is up for the best possible FM reception. Also make sure the radio is in a high place and radio transmissions are not being blocked by surrounding objects.

The two included AAA alkaline batteries included in each RYOBI Radio, when installed, allow your radio to remember radio station presets, keep the clock accurate, and remember the last device you connected to via BLUETOOTH. They will only be used when a RYOBI ONE+ battery is not connected to the radio.